Return and Exchange Policy

Thank you for shopping with Krroli We value your satisfaction and strive to provide quality products. Please review our refund and return policy below.

1. Returns

We accept returns of products within 2 days of purchase.

• Items must be unused, in their original packaging, and in the same condition as received.

• To complete your return, we require a receipt or proof of purchase

2. NO Refund Policy

• At Krroli we strive to ensure our customers are fully satisfied with our products/services. Before making a purchase, we encourage customers to carefully review all product details, descriptions, and terms.

3. Exchanges

To initiate a return or exchange ( only damaged or wrong product), please contact our customer support at support@krroli.com or submit a return request through, website Our team will guide you through the process and provide necessary instructions.

4. Shipping Returns

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Force Majeure / Exceptional Circumstances

We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or disruptions in transport or payment systems.

6. Governing Law

This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Delhi.